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Although we are sure that you will love your Norfolk Greenhouses product, we understand that sometimes accidents happen. We are pleased to be able to provide a range of replacement parts for all of our major greenhouse and garden building products. Including a variety of the SAN clear glazing panels and TW Twinwall roofing and insulating panels.

Our parts are referenced using a code such as XL(insert a number) or SAN(insert a number) that denotes the uniquely sized item. You can find a reference to these parts and where they fit into your product in the instruction manual.

Please note: We cannot guarantee that we hold stocks of replacement parts for legacy products, if you are unsure if your product is a legacy product please contact us. We are able to supply custom made spare parts for legacy products but these are quoted for on an individual basis. To enquire please email us at

Don't know the name of the part you need?

You will find the name of each part used in the construction of your product in the instruction manual you received on purchase. Don't have the instruction manual anymore? No worries, we've got you covered! Just click the following link and select the product you wish to find the spare part(s) for:

Spare parts delivery policy

Our range of spare parts is excluded from our free delivery offer. Orders for spare parts are charged at a delivery fee of £10 per order. Please allow 21-28 working days for spare parts delivery. If you provide a mobile number and/or email address you will receive a delivery notification and ETA by email or SMS.