SAN18

SAN18

(2 reviews) Write a Review
£10.00
SKU:
SAN18
Availability:
Usually ships within 3 days
Weight:
1.00 KGS
Shipping:
Calculated at Checkout
See description for product dimensions.

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  • Good replacement parts
    5

    Posted by Pam on 7th Apr 2016

    I have had my greenhouse for quite a few years but the recent storm tore off one of the doors and broke the styrene and some of the green angle trim. I had fortunately saved the original construction sheets and so was able to order replacement parts by quoting the original part numbers. This meant the styrene sheet was already cut to size - very convenient. Delivery was very fast and efficient and we were able to use the old construction sheets to re-assemble the door.

  • excellent service
    5

    Posted by Michelle Watkin on 23rd Sep 2015

    I ordered some replacement panels for my ultimate greenhouse on Tuesday evening, they arrived Thursday. I bought my greenhouse about 4 years ago and unfortunately last year's strong winds damaged one of the side panels, the door panel I managed to break myself! Very pleased with replacements, easy to fit. My only complaint is the original instructions for fitting the window panel is so unclear. I had fitted it wrongly initially because of this and it took all day trying to rectify and its still not fitting right! Please make these instructions clearer and simpler to follow. Otherwise I fully recommend the Norfolk Ultimate greenhouses, excellent value and sturdy construction.

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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Email us - info@norfolk-greenhouses.co.uk
Call us - 020 3011 2040

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